Terms of service

Terms Of Service

These terms apply to the use of the 4Matt Campers website and online store.

By using the website, submitting an enquiry, building a quote basket, contacting 4Matt Campers, or requesting a quote, customers agree to these terms.

Quote-First Online Store

4Matt Campers is a quote-first online store. The website does not complete online checkout and does not take online payment.

The quote basket allows customers to shortlist products and request a formal quote. Any website cart, quote basket, product enquiry, WhatsApp enquiry, contact form, product listing, or price display is an enquiry tool only and does not create a binding sale by itself.

A sale is only confirmed once 4Matt Campers issues and accepts the relevant formal quote, sales order, invoice, payment terms, or written confirmation.

Pricing And Availability

Prices shown on the website are guide prices or estimated product prices unless expressly confirmed otherwise in writing by 4Matt Campers.

Final pricing is confirmed by 4Matt Campers in a formal quote and may depend on:

Current supplier pricing
Stock availability
Exchange-rate changes
Freight, courier or transport costs
Fitment or workshop requirements
Optional extras
Vehicle, camper, trailer or caravan compatibility
Supplier lead times
Product changes or discontinued items

4Matt Campers may correct errors in pricing, descriptions, images, stock status or product information before finalising a quote or sale.

Quote Validity

Unless stated otherwise on the formal quote, quotes are valid for the period shown on the quote or, if no validity period is stated, for 7 calendar days.

Supplier pricing, stock availability, freight costs and lead times can change. A quote may need to be revised if supplier information changes before acceptance or payment.

Payments And Banking Details

No online payment is taken through the Shopify website.

Payment instructions and banking details are supplied only on an official 4Matt Campers quote, sales order, or invoice. Customers should verify banking details directly with 4Matt Campers before making payment.

4Matt Campers will not be responsible for payments made to incorrect, fraudulent or unauthorised bank accounts where the customer has not verified the payment details directly with 4Matt Campers.

Product Information

4Matt Campers aims to keep product information accurate and useful. Product images, descriptions, specifications, compatibility details, prices and availability may change and may be supplied by manufacturers, suppliers or previous owners.

Images may show optional extras, accessories, previous fitment, lifestyle settings, or supplier examples that are not included unless confirmed in the formal quote.

Customers should confirm included items, specifications, fitment, compatibility, warranty position, condition and lead time with 4Matt Campers before accepting a quote.

Fitment, Installation And Workshop Work

Some products require professional fitment, technical inspection, vehicle compatibility checks, electrical checks, additional accessories, brackets, wiring, workshop time, or supplier-specific installation requirements.

Unless expressly stated on a formal 4Matt Campers quote, sales order, or invoice, fitment and installation costs are not included in website guide prices.

Workshop bookings, fitment timeframes and handover arrangements must be confirmed by 4Matt Campers.

Camper, Caravan And Trailer Sales

Campers, caravans and trailers are subject to the separate Camper, Caravan And Trailer Sales Policy as well as any written quote, sales order, invoice, agreement, handover documentation or supplier terms.

For pre-owned units, condition, included accessories, warranty position, licensing position and sale terms are confirmed in writing before sale conclusion.

Shipping, Delivery And Freight

No shipping, courier, freight, delivery, transport or off-site fitment is provided free of charge unless this is expressly stated on a formal 4Matt Campers quote, sales order, or invoice.

All shipping, courier, freight, delivery, transport and off-site fitment costs are quoted separately where applicable.

Website Use

Customers may not misuse the website, submit false information, interfere with website operation, copy content unlawfully, impersonate another person, or use the website for unlawful activity.

4Matt Campers may update, suspend, change or remove website content, products, collections, prices or functionality at any time.